Refund policy

We are happy to provide a full refund for any unused products returned within 10 days of receipt of the product. The customer is responsible for all return shipping costs, as well as customs and duty fees. After 10 days, all sales are final. Due to the nature of the products we carry, we are unable to accept returns of used products.
If the product is defective or arrived damaged, send us an email and include pictures within 10 days of receiving the product. We will assess the extent of the damage and potentially provide a full refund.
Products purchased from our stockists are subject to the return policies of that stockist. We do not accept any returns of products purchased from our stockists.
If you have any questions or concerns, please email us at hello@harpandfin.ca